Working With Us

Our team is proud to provide complete, personalized electronics sales, installation and service. Whether you seek a live demo of the latest in OLED 4K TVs and take one home, or you want advice and a design for custom, integrated smart home control – we do it all right here in town.

We offer a variety of convenient ways to connect. We can come to you for an in-home or office consultation. On our website SHOP pages, you can see our online catalog and purchase equipment. Or visit our retail showroom to get an exciting, live demo. At our showroom, you can also see the largest TV and flat screen display in all of Metro Detroit!
Retail Products and Options

Retail Products and Options

At Paulson’s A/V, we offer both retail and custom products and services. While these differ, both are backed by our devoted local team who views you as a lifelong customer.

  • Visit our website SHOP pages to see online products we have available for entertainment products, racks, furniture, cabling and more. Easily purchase online or send us a note.
  • Come to our showroom for a live, in-person demo of the latest tech. You can experience it all live, talk to an expert, and even cash and carry specific products.
  • Discover our handy financing options and payment plans to support your project.

Custom Projects and Options

If you decide to work with our custom electronics team, here is the typical flow to expect for your project:

  • Consultation: consult with you on your goals, how you live and what features and technologies you seek
  • Proposal: create a personalized proposal just for you, no matter how small or large your project or budget is
  • Review/Finalize Proposal: meet to review our proposed solution and ensure it meets your vision, and make changes or additions. This results in a final proposal
  • Contract Signed/Deposit: after agreement on design, products and pricing, we collect a deposit, and begin our ordering, scheduling and installation
  • Client Care Contact: our installation coordinator contacts all parties involved to ensure smooth project (builders, contractors, electricians, etc.)
  • Scheduling: behind the scenes, we order and stage your products, and when all wire and pieces are ready, we schedule the project usually done in phases
  • Installation: Typically done in phases such as pre-wire, trim out and final installation, with personal demo on use of your new system
  • Follow up: One of most important parts is closing the loop by our Salesperson to ensure you are satisfied and to get any questions answered
The Paulson's Story